Help centre/Frequently asked questions

Sync isn't working

What to check when devices don't match

  • All devices must be signed in to the same Macuta account (the profile card, at the top of More or Settings).
  • The devices need internet to send and receive changes. Without a connection, Not sent yet shows, and the changes go out when the connection returns.
  • Sign in the same way on every device: with the same email and password, or with the same Google account.
  • Use the latest version of Macuta on every device. The version is shown in Settings › Help › About Macuta.

How it works

The account has a single encrypted copy on the server. Each device downloads it, adds its own changes (the most recent one wins) and uploads it again right after each change.

To sync now: pull down on Home, or open the app again. On the web, your data is always saved on the server, on any plan.

Still need help?

Contact us: info@macuta.ao

Write to us